By accessing the website at https://creela.com, you are agreeing to be bound by these terms of service, all applicable laws, and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
In no event shall Creela or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Creela’s website, even if Creela or a Creela authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on Creela’s website could include technical, typographical, or photographic errors. Creela does not warrant that any of the materials on its website are accurate, complete, or current. Creela may make changes to the materials contained on its website at any time without notice. However, Creela does not make any commitment to update the materials.
Creela has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Creela of the site. Use of any such linked website is at the user’s own risk.
Creela may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.
These terms and conditions are governed by and construed in accordance with the laws of Kuala Lumpur, Malaysia and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
Your privacy is important to us. It is Creela’s policy to respect your privacy regarding any information we may collect from you across our website, https://creela.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We don’t share any personally identifying information publicly or with third parties, except when required by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
You have the right to request access to and to request correction of your personal data that are being processed by Creela.
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Our Site, creela.com, is owned and operated by Equals One Ventures Sdn Bhd (1379015-X).
This policy is effective as of 5 May 2022.
The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. When the GDPR takes effect, it will replace the 1995 Data Protection Directive. GDPR becomes enforceable from 25 May 2018.
At Creela, we write Customer with a capital “C”. We do our best to implement services that fulfill our Customers’ needs. One of the most important Customers’ requirement is the security of their data. That is why for us it is paramount. Creela understands how the fulfillment of GDPR obligations will improve protection of our Customers’ data. We are fully committed to achieving compliance with the GDPR prior to the regulations effective date.
Creela has customers who are both companies and individuals. We offer a product to companies that allows them to collect and analyze customer experience provided by individuals who may reside in the EU. In this case, through our contract with the company who is our customer, we are acting as a data processor. We collect, store, and retrieve data on their behalf and at their request. We also use our own product to collect, store, and retrieve data to analyze our own product. In this capacity, we are both a data controller and data processor, since the data processing is happening for our own purposes.
Creela makes use of third party services in infrastructure, reporting, and analytics. It is our obligation to ensure that the processing of data on our behalf is also GDPR compliant. For the details of our third-party tools, please refer to the privacy page.
Creela is required to be in compliance with the GDPR since we offer services to residents of the EU. In order to offer our service, we must collect data that can identify people. In addition to our obligation to follow the regulation, Creela intends to follow best practices in privacy and protection of data. In accordance with the European General Data Protection Regulation 2016/679 (GDPR) you have a right of access, correction and removal of your personal data which you may exercise by sending us an email at office@creela.com. Your requests will be processed within 30 days. We may require that your request be accompanied by a photocopy of proof of identity or authority.
One of the main drivers of the GDPR is informing your customers/users about you data policies. It is therefore required to ask before you are to collect user data through Creela, you make it easy for your users to see your data policy as explained in your Privacy Statement.
We will notify the owners of Creela accounts within 48 hours of the discovery of a data breach. We will work with our customers to inform Data Subjects of the breach.
Processing personal data in a secure, fair, and transparent way is extremely important to us at Equals One Ventures, the company of the creators of Creela. To better protect individuals’ personal data, we are providing this agreement to govern Equals One Ventures’s and your handling of personal data (the “Data Processing Agreement” or “DPA”).
If you are accepting this DPA on behalf of Customer, you warrant that: (a) you have full legal authority to bind Customer to this DPA; (b) you have read and understand this DPA; and (c) you agree, on behalf of Customer, to this DPA. If you do not have the legal authority to bind Customer, please do not accept this DPA
Please refer to the Creela Privacy Policy for more information: https://creela.com/terms-and-condtions#privacy-policy
Email: office@creela.com